Import export customs clearance Australia

We do customs clearance

We provide professional and reliable import export customs clearance as well as Australian quarantine and inspection document preparation, lodgement and entry advice services. Our custom broker support is extensive and includes:

Import export customs clearance for Australia

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Call us on 1300651233 or send a message
for a customs clearance quote

Our import export customs clearance services

Freight Forwarder Quote Online’s fully accredited team of Australian customs brokers have all the expertise you need when it comes to getting import export customs clearance for your cargo in Australia or overseas.

Customs clearance when importing via Australian airports

We provide customs clearance for cargo being imported to the following major Australian airports:

  • Melbourne
  • Sydney
  • Brisbane
  • Gold Coast
  • Perth
  • Adelaide
  • Canberra
  • Cairns
  • Darwin
  • Launceston
  • Hobart

FFQO provides customs clearance for cargo being imported to these major Australian airports

Customs clearance when importing via Australian seaports

We provide customs clearance for cargo being imported to the following major Australian seaports:

  • Sydney
  • Melbourne
  • Fremantle
  • Brisbane
  • Adelaide
  • Newcastle
  • Port Kembla
  • Gladstone
  • Geelong
  • Townsville
  • Darwin
  • Geraldton
  • Port Hedland
  • Hobart
  • Launceston

FFQO provides customs clearance for cargo being imported to these major Australian seaports

Customs clearance when exporting to overseas

We provide export customs clearance services for 40,000 overseas locations. See the major overseas airports and major overseas seaports we cover.

Preparation and lodgement of goods

Preparation and lodgement of quarantine documents

Biosecurity is the area within the Department of Agriculture that works to prevents pests and diseases from entering our country. This was previously done by the Australian Quarantine and Inspection Service (AQIS).

They require reports and documentation from the importer before the arrival of goods such as the Quarantine Pre-Arrival Report (QPAR). Once the cargo reaches our port, it then may require further documentation such as a Fumigation Certificate.

Our professional brokers will ensure you cargo has all the required quarantine documentation in a timely and well prepared fashion so there are no delays. More information regarding quarantine and inspection.

Preparation and lodgement of excise return

Importers must report or return excise liabilities if they wish to deliver the excisable goods for domestic consumption if the import the following products into Australia:

  • Alcohol
  • Tobacco
  • Fuel
  • Similar goods

You can do so through any of the following options:

  • Periodic settlement permission
  • Settlement period
  • Prepayment
  • Lodging or amending an excise return

We can assist you in working out what method is best when returning or reporting excise liabilities to be . Call us at 1300651233.

Need help with import export customs clearance?

Customs clearance documentation

A range of documents are required for customs clearance into Australia. This documentation is dependent on many factors including the type of cargo and the country of origin. Let our team of custom brokers help you by having us deal with the processing of this documentation. We have listed the major items below to give you outline of what is involved.

Bill of Lading

This is a legal document between the shipper and the carrier of goods. It serves as the receipt for the shipment once it has been delivered to its destination.

It is important that this be with the cargo throughout the entire freight process. It has to be signed by the authorised representatives from the shipper, carrier and receiver.

Commercial invoice

Customs require importers to submit a commercial invoice to them in order to confirm the true value of your goods. This should have the following information:

  • Date and terms of sale
  • Your product
  • Manufacturer
  • Place of origin
  • Destination
  • HTS code

Packing list

This is a document which provides the details regarding the contents of your cargo including weight and dimensions.

Quarantine packing declaration

Australian quarantine (Biosecurity) requires the submission of a quarantine packing declaration once your shipment has arrived through sea freight. These may either be:

  • Single LCL and FCL shipment
  • Annual packing declaration

Unfamiliar? We are experienced in preparing quarantine packing declarations. Contact us online today or call us on 1300651233.

Insurance certificate

This is used to verify the insurance coverage of your cargo issued by an insurance company. This should have the following information:

  • Date of effectivity
  • Type of insurance
  • Dollar amount of the applicable liability

Have any other questions about import export customs clearance? We have a more information for you. Visit our import FAQ and export FAQ pages.

Import FAQ

Read up on our import FAQ for more details about importing terms

Read up on import FAQ

Need help with personal effects?

Planning to import or export personal effects to and from Australia? Learn more here.

Learn about importing personal effects to Australia

Free trade agreements, refunds and duty drawback

Origin and preference including FTA’s

Reduced or nil rate of duty can be achieved by properly defining where your goods originated and correctly classifying your goods. If there is a Free Trade Agreements (FTA) between Australia and that country of origin, you will need to check whether your goods classification qualify for a reduced or nil rate of duty . Watch this video to see the list of FTA ‘s Australia has with other countries.

Don’t know how to begin? We are here to help you. Send us a message or call us on 1300651233

Refund and duty drawback assessment and application

Who doesn’t want a refund and duty drawback? You sure do! However, there are only specific circumstances that need to exist in order for importers and exporters to take advantage of this.

Want to know if your goods are eligible? Talk to us at 1300651233.

Need help with import export customs clearance duty drawback and refunds?

Tariff concession orders, application, revocation, assessment and advice

Tariff concession orders for imports

A Tariff Concession Order (TCO) reduces the duty payable on certain goods to zero. This applies to goods which do not have an Australian-made substitutable good. However, forms and relevant attachments need be submitted to make your goods entitled for TCO . The process involves:

  • Application
  • Revocation
  • Assessment

This is often tricky, especially for first-time importers, so our broker team is here to help with providing this service. Contact us on 1300651233 or send us a message.

Tariff advice for import export customs clearance

Our licensed customs broker are up-to-date with the import tariffs all (hundreds) of Australia’s cargo classifications when importing from various countries. Their experience in import export customs clearance means they can also help with tariffs when exporting to overseas.

Call us on 1300651233 for help on working out your cargo’s tariff.

Need help with tariffs when doing an import export customs clearance?

 Valuation advice and assessment, dumping and countervailing duty services

Valuation advice for import export customs clearance

Customs determines how much duty will be applied to your cargo based on customs valuation. It is not just getting the value of the cargo from the invoice. Its also getting the classification correct and that can be tricky. One product may fit into five different classifications. Our licensed and experienced customs broker can help determine the specific customs value of your goods.

Commercial consignment valuation and classification

Do you know that commercial consignment is free from export duties once Australian Customs has recognised it as such? However, importers and exporters need to correctly value and classify the cargo and the submit documentation.

Let our expert broker help you with this. Feel free to contact us on 1300651233.

Dumping and countervailing duty advice and assessment service

Antidumping duty (ADD) and countervailing duty are additional duties levied on goods from outside Australia that are geared to protecting Australian trade. Talk to us if you want to know if your goods attract anti-dumping or countervailing duty.

Need help with import export customs clearance valuation?

Government asssistance schemes and liaising for exporting

Government assistance schemes for exporting

Are you an Australian business planning to export your products and need financial assistance or business support? You’ll be happy to know that the government has assistance programs that may be suitable for you.

For more information regarding the government assistance schemes for exporters here in Australia, refer to this page.

We can help steer you get in the right direction. Just give us a call.

Liaising with government and regulatory bodies

Concerned about the learning curve you face when processing your import export clearance documentation through various government and regulatory bodies in Australia or overseas? We are happy to help.

FFQO has a global network that connects with the various government and regulatory agencies in Australia and overseas. We can save you significant effort by using expertise and connections.

Talk to us today. Call us on 1300651233.

Need help with import export customs clearance liaising services?